Answer: Yes, we have a safelist and we encourage all Literably partners to safelist the below information before their students start assessing on Literably.
- Literably maintains a safelist at https://s3.amazonaws.com/literably-assets/literably_urls.txt.
- Literably is hosted on Amazon Web Services. An up-to-date list of AWS IPs is available at https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html.
- For analytics purposes, we use Heap and Amplitude. Safelisting these will be helpful for offering support to users. A safelist is available for Amplitude at https://amplitude.zendesk.com/hc/en-us/articles/360024419152-Whitelisting-IP-Address-Domains-for-Firewall-Egress. For Heap, safelist *.heapanalytics.com.
Note: If you see an asterisk (*) in a URL that you want to safelist, please note that the asterisk serves as a type of "wildcard". Any word or words are allowable following an asterisk in the URL (e.g., the words archer, aardvark, altitude). If you were to safelist the Heap URL above as an example, the asterisk would allow for:
- and so on.
Thus, if you need to safelist a URL that has an asterisk, please make sure that you are safelisting the URL appropriately such that all URLs with a certain "suffix" (e.g., heapanalytics.com) or "prefix" (e.g., literably-audio.s3.amazonaws.com) will be safelisted.